The Chartering Department as a cornerstone of the Beluga Group’s core business plays a major role in the success of the Group. Our charterers are experts for every cargo. They know exactly which ship is suitable and in position for which cargo and ensure continuous employment of our own fleet.
Optimal, customer-oriented allocation of cargo to the respective vessels is achieved through the department’s constant intensive contact to the customers and its internal networking with all relevant service divisions in the Beluga Group. The chartering experts are closely involved in the core processes and strategic planning together with management. The network of branches and agencies was constantly expanded in the past. This has resulted in customer proximity and thus longer-term customer loyalty thanks to the implementation of individual demands while taking into account the local conditions. As an interface to our existing customers, the charterers work very intensively together with the Sales Department, which places great focus on winning over new customers.
The main tasks of every charterer include achieving the greatest possible customer satisfaction as well as optimal capacity utilisation of our own fleet. The Chartering Department works closely together with Transport Engineering and the Operations Department, world-wide and around the clock, with the aim of putting together the best service package possible for our customers.